About Al Shajrain Travels
Bridging pilgrims to the Holy Cities with unwavering dedication, premium service, and local expertise since 2015.
Our Story
Al Shajrain Travels was founded in 2015 with a singular vision: to bridge the gap between pilgrims worldwide and the sacred cities of Makkah and Madinah. What began as a small office near Masjid al-Haram has grown into a trusted name serving thousands of families every year.
Our founder, Ahmed Al-Shajrain, experienced firsthand the challenges pilgrims face — from navigating unfamiliar cities to finding reliable ground support. He vowed to create a service that treats every pilgrim like family, combining luxury with spiritual depth.
Today, with offices in both Makkah and Madinah, we deliver end-to-end pilgrimage experiences — from visa processing to VIP Haram access — ensuring your focus remains entirely on worship.
10+
Years of Service
5,000+
Families Served
2
Holy City Offices
98%
Satisfaction Rate
These principles are the foundation of every journey we craft — from the first consultation to the final farewell.
Every promise we make is a covenant. Transparent pricing, honest guidance, and unwavering commitment to your sacred journey.
We curate experiences that nourish the soul — from Haram-facing accommodations to scholarly-led Ziyarat programs.
Each pilgrim is family. Dedicated advisors craft itineraries tailored to your group's needs, health, and spiritual goals.
With offices in Makkah and Madinah, our on-ground team ensures seamless logistics and instant assistance.
Passionate professionals dedicated to making your pilgrimage extraordinary.
Founder & CEO
A lifelong devotee with over 20 years in the hospitality and travel industry. Ahmed founded Al Shajrain Travels to create the pilgrimage experience he always envisioned.
Head of Operations
With deep expertise in logistics across the GCC, Sara ensures every transfer, booking, and on-ground arrangement runs flawlessly.
Senior Spiritual Advisor
A respected scholar and experienced Mutawwif, Mohammed leads our spiritual guidance programs and Ziyarat tours with devotion.
Physical presence where it matters most — steps away from the Harams.
Headquarters
Al Aziziyah District, Ibrahim Al-Khalil Road, Makkah, Saudi Arabia
Sat – Thu: 9 AM – 10 PM
Headquarters
King Fahd Road, Near Al-Masjid an-Nabawi, Madinah, Saudi Arabia
Sat – Thu: 9 AM – 10 PM
Key milestones that shaped Al Shajrain Travels into the trusted name it is today.
Al Shajrain Travels established in Makkah with a mission to redefine pilgrimage services.
Successfully guided our first group of 200+ pilgrims through a blessed Hajj season.
Reached the milestone of serving 1,000 families from over 15 countries.
Expanded operations with a dedicated office near Al-Masjid an-Nabawi.
Recognized by the Ministry of Hajj & Umrah for outstanding service quality.
Launched our premium online platform for seamless booking and pilgrim support.
Begin Your Sacred Journey
Contact us today for a personalized quote, or explore our curated packages designed for a transformative pilgrimage.